Reports and Research

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Picture of the product2016 Industry Census

This important publication is a comprehensive census of the convenience service industry. Commissioned in 2017 and based on 2016 year-end figures, the goal of this study was to determine current industry size and composition, track progress, and generate meaningful and definitive metrics on the industry for business and stakeholders. Don’t miss out on this important information – this publication will come to you as a downloadable file.

The 2016 Industry Census research was conducted by Techonomic and funded by the NAMA Foundation.

If you find that this research has value to you or your company, please consider making a donation to the NAMA Foundation to ensure that future research like this can be adequately funded.



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Census2017
Picture of the productCashless Operations
Cashless vending has a strong future and fully supports the emerging technological development of these systems for sale to the industry. The more information we can provide operators the faster they can adapt and implement cashless vending options in their businesses. Speed, convenience, accountability and security are just a few of the advantages of cashless vending along with the potential for higher price points and increases revenues for operators choosing to implement this technology. (Replaces 2005 title: Cashless Vending)

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WEB351
Picture of the productData Interchange Standards
Since the DEX (Digital Exchange) standards were introduced into the vending industry, the transfer of data, including figures analyzing Cash Meter Sales, Vend Count by column, price sets for columns, the value of coins in the coin box and the value of bills in the stacker, is easier than ever. The DEX standard was chosen as the foundation for the Vending Industry Data Transfer Standard (VIDTS) in 1990, when the Vending Industry came together with NAMA to create a communication standard to allow Vending Machines to communicate their transaction information to handheld computers. (Replaces 2005 title: Understanding MDB, DEX and DTS)

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WEB381
Picture of the productData Security Best Practices
This document outlines easy to understand and easy to implement best practices to assist you and your business in complying with the Payment Card Industry Data Security Standards (PCI DSS).

After purchasing the document, you will receive a receipt via email that will include the link to access this document.


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DSBP18
Picture of the productEssential Guide to Paying Your Employees
Updated for 2018! The updated Essential Guide to Paying Your Employees is a practical guide to complying with the Fair Labor Standards Act, commonly referred to as the Wage and Hour Law with special emphasis on how it impacts your company and employees.

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WEB28
Picture of the productIndustry Methods of Payment
The three most prevalent payment devices found on vending machines and micro-market kiosks are the coin mechanism, bill validator, and credit/debit card reader. Today there are additional settlement options including payroll deduction and biometrics. Mobile payments have been shown to generate a faster transaction throughput than fixed payment transactions while also providing distribution of real-time marketing messages. Unlike traditional commerce, mobile commerce (m-commerce) allows management to more directly connect with consumers through multiple touch-points. (Replaces 2007 title: Coins and Currency Payment Systems)

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WEB361
Picture of the productMillennial Food Purchasing Decisions and Trends
This white paper highlights the findings from the USDA research “Food Purchase Decisions of Millennial Households Compared to Other Generations” to draw conclusions for the convenience services industry. Focusing on food spending – including food-at-home and food-away-from-home purchases, this paper aims to help readers understand how millennial consumption trends are a growing part of the convenience services industry. For a recorded version of these findings, visit https://bit.ly/2BQV6Qe

Price: 39.00
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WP1218
Picture of the productNAMA Business Management Bundle
NAMA has bundled four of its top business management publications into one essential business management resource. The Business Management Bundle includes the 2015 Operating Ratio Report, 2015 Wage Rates and Benefit Survey, Profitability Handbook and The Essential Guide to Paying Your Employees. These reports will help answer your daily questions on wages, profits, statistics and employee benefits. A $925 value, available for less than half the price to NAMA members.



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BUNDLE 1a
Picture of the productNAMA White Paper Bundle
The NAMA Technology White Paper series from Dr. Michael Kasavana is the industry benchmark for operators looking to maximize the many benefits of technology in their operations. Each White Paper provides an immersive, in-depth study of four key technologies: Cashless Operations, Methods of Payment, Data Interchange Standards and Remote Machine Monitoring. The White Paper Bundle brings all four reports to you at a great price, giving you the industry's best reference for leveraging technology.

Price: 765.00
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Bundle 2A
Picture of the productNAMA's Compliance Guide
** If you are a NAMA Member and do not know your logon information, please contact NAMA @ 888-337-8363. **

A Comprehensive Guide on Compliance with FDA’s Calorie Labeling Rule applicable to food sold in vending machines.
This Compliance Guide also includes 40 Frequently Asked Questions that will assist you in finding quick answers to your compliance questions, saving you time and resources.


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FDA1