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NAMA has bundled four of its top business management publications into one essential business management resource. The Business Management Bundle includes the 2015 Operating Ratio Report, 2015 Wage Rates and Benefit Survey, Profitability Handbook and The Essential Guide to Paying Your Employees. These reports will help answer your daily questions on wages, profits, statistics and employee benefits. A $925 value, available for less than half the price to NAMA members.... Details
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The NAMA Technology White Paper series from Dr. Michael Kasavana is the industry benchmark for operators looking to maximize the many benefits of technology in their operations. Each White Paper provides an immersive, in-depth study of four key technologies: Cashless Operations, Methods of Payment, Data Interchange Standards and Remote Machine Monitoring. The White Paper Bundle brings all four reports to you at a great price, giving you the industry's best reference for leveraging ... Details
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** If you are a NAMA Member and do not know your logon information, please contact NAMA @ 888-337-8363. **

A Comprehensive Guide on Compliance with FDA’s Calorie Labeling Rule applicable to food sold in vending machines.
This Compliance Guide also includes 40 Frequently Asked Questions that will assist you in finding quick answers to your compliance questions, saving you time and resources.
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Size: 4” x 4”

These labels can be placed on the front of vending machines or in micro markets to alert consumers that FitPick compliant products are inside. They also provide the program’s nutrition standards.
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Size: 4” x 4”

These labels can be placed on the front of vending machines or in micro markets to alert consumers that FitPick SELECT compliant products are inside. They also provide the program’s nutrition standards.
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** If you are a NAMA Member and do not know your logon information, please contact NAMA @ 888-337-8363. **

Micro Markets are an innovative and expanding retailing channel that includes automated self-service, in an unattended payment environment, that is directly linked to the vending industry. It is for this reason that the NAMA® has recognized Micro Markets as one of its focus channels along with vending, foodservice, and refreshment services. As an independent and... Details
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NCE Recertification
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** If you are a NAMA Member and do not know your logon information, please contact NAMA @ 888-337-8363**

This research was is the first of its kind to examine both Route Drivers and Clients perceptions of service quality in the convenience services industry. The goal of this report is to serve as a starting point for conversations that will lead to improved service quality for clients, and ultimately, for end consumers.

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Cashless vending has a strong future and fully supports the emerging technological development of these systems for sale to the industry. The more information we can provide operators the faster they can adapt and implement cashless vending options in their businesses. Speed, convenience, accountability and security are just a few of the advantages of cashless vending along with the potential for higher price points and increases revenues for operators choosing to implement this... Details
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The three most prevalent payment devices found on vending machines and micro-market kiosks are the coin mechanism, bill validator, and credit/debit card reader. Today there are additional settlement options including payroll deduction and biometrics. Mobile payments have been shown to generate a faster transaction throughput than fixed payment transactions while also providing distribution of real-time marketing messages. Unlike traditional commerce, mobile commerce (m-commerce)... Details
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Since the DEX (Digital Exchange) standards were introduced into the vending industry, the transfer of data, including figures analyzing Cash Meter Sales, Vend Count by column, price sets for columns, the value of coins in the coin box and the value of bills in the stacker, is easier than ever. The DEX standard was chosen as the foundation for the Vending Industry Data Transfer Standard (VIDTS) in 1990, when the Vending Industry came together with NAMA to create a communication... Details
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Technology suppliers have introduced remote machine monitoring (RMM) applications that enable telemetry communication using wired and wireless networks as well as web-based interactive analysis to increase profitability by reducing out-of-service machinery and product stockouts, improving cash and cashless transaction processing, and rapidly notifying operators of machine events. In other words, operators can to retrieve DEX and other data from vending machines equipped with RMM... Details
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There is probably nothing that enhances the consumer experience in vending, OCS, and micro-market operations more than offering flexibility in payment options. That being the case, which refreshment services transactions should be settled in cash or cashless payments? Which locations lend themselves best to payment strategies? What is the comparative cost of accepting cash, prepaid accounts, or credit/debit cards? This webinar will cover current and near future trends in payment... Details
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Join Heather Bailey, NAMA Labor & Employment Knowledge Source Partner, for an overview of the U.S. Department of Labor’s (DOL) recent Final Rule updating overtime regulations. The effective date of the final rule, December 1, 2016, is quickly approaching. This webinar will provide the education needed to assist you and your company in complying with the rule. This is a must-attend webinar for all NAMA member companies.
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Description: Join NAMA’s Health and Safety experts for a webinar on guidance and current recommendations for Food Safety Compliance in Micro Markets. This guidance, released by the Conference for Food Protection, is intended to help both regulatory authorities and the food industry as they navigate the review, approval and operation of unattended food establishments. Topics covered include: video surveillance requirements, necessary signage, maintenance, market location, packaging... Details
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Join Eric Dell, NAMA Senior Vice President of Government Affairs, as he shares calorie disclosure compliance tips for the industry. This webinar will deliver valuable information that can save your bottom line and provide an open forum for participants to have compliance questions answered. The deadline for compliance -- December 1, 2016 -- is quickly approaching. This is a must-attend webinar for all NAMA member companies.
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Description: Even while you’re sleeping or on vacation, your website can be generating leads for you with the right tools: a strong Call-to-Action, a value-added “deliverable,” effective Search Engine Optimization, as well as web copywriting techniques, graphic design and other efforts to maximize lead generation. Plus, we’ll discuss how to successfully use digital marketing to turn those leads into paying customer!
Speaker: John Healy, Healy Consulting & Communications... Details
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The different sections of this handbook are designed to guide effective management planning and control in each major facet of a vending company's operations. Chapter contents cover Profit Planning Analysis, Route Accountability, Warehouse Inventory Control, Location Evaluation and Preparation of Bid Proposals, Increasing Profitability through improved merchandising practices, contract foodservice operations and vending technology. The concepts in each guide are equally important... Details
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What works best in selling and retaining Vending Client Accounts? Whether it's prospecting, needs analysis, presenting, closing, or anything in between, this booklet offers a wealth of usable, hands-on, effective advice and information that all vending operators can relate to and put to use right away.
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Sticker for the vending machine to let customers know that eventhough the light is out the machine is still in use.
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Size: 7/8” x7/8” Typically placed beneath the spirals in vending machines to identify the rows of products that comply. Can also identify shelves and products in micro markets.
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Size: 1/2” x 1/2” Typically placed beneath the spirals in vending machines to identify the rows of products that comply. Can also identify shelves and products in micro markets.
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Size: 2” x 28” These clings are placed at the top or bottom of the glass on vending machines, facing the consumer.
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Size: 4” x 4” These labels can be placed on the front of vending machines or in micro markets to alert consumers that FitPick compliant products are inside.
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Size: 7/8” x7/8” Typically placed beneath the spirals in vending machines to identify the rows of products that comply. Can also identify shelves and products in micro markets.