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NAMA has bundled four of its top business management publications into one essential business management resource. The Business Management Bundle includes the 2015 Operating Ratio Report, 2015 Wage Rates and Benefit Survey, Profitability Handbook and The Essential Guide to Paying Your Employees. These reports will help answer your daily questions on wages, profits, statistics and employee benefits. A $925 value, available for less than half the price to NAMA members.... Details
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The NAMA Technology White Paper series from Dr. Michael Kasavana is the industry benchmark for operators looking to maximize the many benefits of technology in their operations. Each White Paper provides an immersive, in-depth study of four key technologies: Cashless Operations, Methods of Payment, Data Interchange Standards and Remote Machine Monitoring. The White Paper Bundle brings all four reports to you at a great price, giving you the industry's best reference for leveraging ... Details
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The Certified Coffee Specialist (CCS) designation is the coffee service industry's Mark of Distinction awarded by NAMA. It provides those professionals who are actively involved in refreshment services the opportunity to take their skills and knowledge to the next level. Be recognized as an industry leader and prove your expertise.

Who should earn the CCS Certification?
• Sales people
• Sales managers
• Owners
• Route drivers with the potential to ... Details
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This important publication is a comprehensive census of the convenience service industry. Commissioned in 2017 and based on 2016 year-end figures, the goal of this study was to determine current industry size and composition, track progress, and generate meaningful and definitive metrics on the industry for business and stakeholders. Don’t miss out on this important information – this publication will come to you as a downloadable file.

The 2016 Industry Census... Details
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Description (basically the same as the other one): “The Demo Program is in the NAMA Knowledge Center so attendees can have some idea of what an average online program offered by NAMA looks like. The program consists of a brief overview of NAMA and an exam. After successfully completing the exam, attendees will be awarded a Demo Account Certificate of Completion. Completion of the program will give its attendees an image of an average course in NAMA Knowledge... Details
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The Demo Program is in NAMA Knowledge Center so attendees can have some idea of what an average online program offered by NAMA looks like. The program is for internal use only.

The program consists of a brief overview of NAMA and an exam. After successfully completing the exam, attendees will be awarded a Demo Program certificate of completion.

Access to this program expires 90 days after the purchase date. This program must be purchased on the account of... Details
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This must-see course covers the industry’s most vital elements in an interactive and easy to navigate course. BONUS: The course comes with the updated manual on which it is based. Our course is truly essential for a wide range of levels – you will learn about important elements of the industry, whether you’re brand new to the industry or moving into upper management. Take control of your career today!

Access to this program expires 90 days after the purchase date.... Details
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** If you are a NAMA Member and do not know your logon information, please contact NAMA @ 888-337-8363. **

A Comprehensive Guide on Compliance with FDA’s Calorie Labeling Rule applicable to food sold in vending machines.
This Compliance Guide also includes 40 Frequently Asked Questions that will assist you in finding quick answers to your compliance questions, saving you time and resources.
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Size: 4” x 4”

These labels can be placed on the front of vending machines or in micro markets to alert consumers that FitPick compliant products are inside. They also provide the program’s nutrition standards.
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Size: 4” x 4”

These labels can be placed on the front of vending machines or in micro markets to alert consumers that FitPick SELECT compliant products are inside. They also provide the program’s nutrition standards.
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The letter of Compliance required by State public health departments to receive license to operate.

*The Letter of Compliance is good for this machine only if there have not been any physical or mechanical changes made to the machine since the Certification date stated on the letter*
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The letter of Compliance required by State public health departments to receive license to operate.

*The Letter of Compliance is good for this machine only if there have not been any physical or mechanical changes made to the machine since the Certification date stated on the letter*
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The letter of Compliance required by State public health departments to receive license to operate.

*The Letter of Compliance is good for this machine only if there have not been any physical or mechanical changes made to the machine since the Certification date stated on the letter*
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The letter of Compliance required by State public health departments to receive license to operate.

*The Letter of Compliance is good for this machine only if there have not been any physical or mechanical changes made to the machine since the Certification date stated on the letter*
Your price:
50.00
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The letter of Compliance required by State public health departments to receive license to operate.

*The Letter of Compliance is good for this machine only if there have not been any physical or mechanical changes made to the machine since the Certification date stated on the letter*
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The letter of Compliance required by State public health departments to receive license to operate.

*The Letter of Compliance is good for this machine only if there have not been any physical or mechanical changes made to the machine since the Certification date stated on the letter*
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Micro Market Professional:

Have you read Mastering Micro Markets? Are you ready to become a Micro Market Professional? Take the examination to prove your expertise and earn NAMA’s “Micro Market Professional” certificate.

Earning the Micro Market Professional certificate shows proficiency in important aspects of micro markets such as merchandising, inventory management, payment technologies, customer engagement, and best practices. In addition to... Details
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** If you are a NAMA Member and do not know your logon information, please contact NAMA @ 888-337-8363. **

Micro markets are an innovative and expanding retailing channel distinguished by automated self-service in an unattended payment environment. As they are a distinct market channel, NAMA has identified business guidelines to assist operators in achieving competitive advantage, improved productivity, and enhanced profitability.

This extensive manual... Details
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Micro markets are an innovative and expanding retailing channel distinguished by automated self-service in an unattended payment environment. As they are a distinct market channel, NAMA has identified business guidelines to assist operators in achieving competitive advantage, improved productivity, and enhanced profitability.

This extensive manual includes:
• A variety of operational considerations
• Market requirements
• Industry... Details
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Micro markets are an innovative and expanding retailing channel distinguished by automated self-service in an unattended payment environment. As they are a distinct market channel, NAMA has identified business guidelines to assist operators in achieving competitive advantage, improved productivity, and enhanced profitability.

This extensive manual includes:
• A variety of operational considerations
• Market requirements
• Industry... Details
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The NAMA Certified Executive (NCE) designation is awarded to industry professionals who demonstrate the commitment, knowledge, integrity and leadership characteristics that distinguish themselves in the vending & refreshment services industry. Be recognized by associates, competitors and customers as an outstanding professional.

The NCE certification is valid for five (5) years. An NCE must report a total of 600 points to include current work experience, continuing... Details
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The NAMA Certified Executive (NCE) designation is awarded to industry professionals who demonstrate the commitment, knowledge, integrity and leadership characteristics that distinguish themselves in the vending & refreshment services industry. It is earned through credits for experience, education and leadership, followed by an exam. Once the process is successfully completed, you will be awarded a certificate and recognized on NAMA's website as a NCE. With this designation, you will ... Details
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This fee is for NCE Exam retakes. If you have not previously taken the NCE Exam, then please register on our NCE page (linked below). If you have completed your registration but need the payment link, then email elarson@namanow.org.
https://www.namanow.org/education-2/nama-certified-executive

The NAMA Certified Executive (NCE) designation is awarded to industry professionals who demonstrate the commitment, knowledge, integrity and leadership characteristics that... Details
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This webinar is the first in a series providing information on Payment Card Industry (PCI) data security standards for the convenience services industry. Understanding PCI Compliance is imperative to reducing/eliminating vulnerability, threats to your systems and potential data breaches. This webinar recording provides a use case illustration and best practices around data security, as well as tips on how to comply with PCI standards to minimize risk and protect your... Details
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** If you are a NAMA Member and do not know your logon information, please contact NAMA @ 888-337-8363**

This research was is the first of its kind to examine both Route Drivers and Clients perceptions of service quality in the convenience services industry. The goal of this report is to serve as a starting point for conversations that will lead to improved service quality for clients, and ultimately, for end consumers.